About Us
Our Expertise
HYPECLOUDFACTORY is a team of marketing professionals behind a large and active creator network built to drive authentic visibility. We specialize in high-quality digital promotion services that help creators, entrepreneurs, and businesses increase reach, strengthen brand awareness, and get seen where it matters.
Our focus is on sustainable, organic growth by connecting your content with relevant audiences through genuine engagement. All strategies are carefully aligned with Instagram’s community and platform guidelines, ensuring long-term value and compliance.
Over time, our services help you build real audience connections and maintain lasting visibility across your target market.
We help the right people discover your profile or brand, engage with your content, and take the next step toward your products or services.
Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Are any purchases final sale?
We are unable to accept returns on certain items. Once a service has been activated, delivered, or used, it is no longer eligible for return.
Do any requirements apply to using the service?
To ensure proper delivery and tracking, specific account requirements apply depending on the service purchased:
Premium: An active Telegram account with a username is required, and the username must remain unchanged during the service period.
Auto Drop & Growth Plans: An Instagram account must remain public for the entire duration of the service.
Keeping all required accounts active, public, and unchanged ensures uninterrupted and accurate service delivery.
What are the key differences between the services offered?
Premium allows you to manually submit Instagram posts to our visibility networks without prior engagement, ensuring consistent exposure across our creator communities regardless of account size or posting time.
Auto Drop provides fully automated promotion by automatically distributing each new Instagram post to selected creator groups. These packages do not include guaranteed engagement amounts or priority reposting.
Growth Plans offer fully automated promotion with priority distribution across our creator and influencer network. This includes guaranteed engagement levels and priority reposting to maximize reach, impressions, and visibility on hashtags and the Explore page.
Will I ever be asked to provide my password?
We will never ask for your login credentials. Our services operate externally and do not require account access, ensuring your personal security at all times.
I have another question, who can I contact?
If you have a question that isn’t answered in our FAQs or on our website, our support team will be happy to assist you. You can reach us through the following options:
- Email: Send your inquiry to contact@hypecloudfactory.com. Please include as many details as possible so we can assist you quickly and efficiently.
- Support Form: Visit our support page and submit your question through the contact form. Our team will review your request and get back to you shortly.
We are committed to providing fast and helpful support whether you need information about a product, help with an order, or technical assistance, we’re here for you.